| After placing an order, you will receive an email confirmation of your order and your credit card will be charged.
If you have any questions about your order please contact us at 1-505-989-8076 or email at
SHIPPING
All video and DVD shipments are made by first class mail. The shipping and handling charge is $4.00 for your first item, plus $ 0.75 for each additional item. These rates are subject to change in our shopping cart at any time and we may forget to update this page.
RETURN POLICY
You may return any new, unopened items sold and fulfilled by kidsfirstmedia.com within 30 days of delivery for a full refund.
Defective Merchandise
Any merchandise that is defective will be replaced for free.
Return Authorization Form
You need to contact us to request a returns authorization form before returning your item. This includes a replacement for defective merchandise.
Shipping
You are responsible for paying the return postage unless it is the result of our error. All returns should only be shipped to the address you receive on your return form after contacting us.
PRIVACY
Your Privacy is Important to Us
In an effort to support privacy policy disclosures on the Internet, kidsfirstmedia.com makes our privacy policy available to the public. We urge all other major Web sites to do the same.
Privacy Policy Statement
kidsfirstmedia.com is published by the Coalition for Quality Children's Media, a national not-for-profit organization.
Our postal address is: 112 West San Francisco Street, Suite 305A, Santa Fe, New Mexico, 87501
We can be reached via e-mail at
For each visitor to our Web site, our Web server automatically recognizes no information regarding the visitor's domain or e-mail address.
We collect aggregate information on what pages users access or visit and information volunteered by the user, such as specific requests by users to be added to our mailing list.
The information we collect is used for internal review and is then discarded. It is used to improve the content of our Web page, used to notify users about updates to our Web site (but only if specificially requested to do so by the user) and not shared with other organizations for commercial purposes.
More Information on Privacy
For more information on privacy, please visit the Electronic Privacy Information Center.
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